Privacy & Covid Policies

COVID Policy

Safeguarding Our Guests
We want all our guests to feel safe, comfortable and confident while staying with us. As seasoned hospitality hosts we have taken precautions and preventive measures in line with World Health Organization (WHO) and Centers for Disease Control (CDC) recommendations along with State, Federal and local guidelines to ensure that a clean, safe, healthy environment is provided for our guests and staff.
Please be assured we always adhere to best practices and highest standards to ensure that any and all commonly touched surfaces throughout the hotel is thoroughly washed, cleaned, and sanitized throughout the day. Proper hand washing is also of great importance in the prevention of spreading germs, and we will continue to remind our guests and be vigilant with staff about these basic hygienic principles. As we have changed how we operate in order to be socially responsible, we wanted to share everything we are doing to reassure you it is safe to stay with us.

     Hygiene

  • Our employees have undergone specific Coronavirus training to ensure the highest levels of health and safety, and hygiene procedures.
  • Employees have been trained to wash their hands with soap and water for at least 20 seconds or use hand sanitizer every 60 minutes and immediately after any of the following activities: using the restroom, touching the face, cleaning, sweeping, mopping, eating, drinking, after removing any personal protective equipment, going on break and before starting a shift.
  • Employees must have their temperature checked before entering the workplace. If an employee is showing symptoms of COVID-19 such as a fever, cough or shortness of breath, they have been advised to NOT come to work.
  • Additional hand sanitizing dispensers have been placed in common areas as well as in employee back-of-house areas.
  • Every employee is required to wear a mask while on property and use gloves.  All employees have been provided training on proper usage and disposal of such items.
  • Employees have also been asked to practice physical distancing whenever possible.Arrival Experience-All guests will be asked to utilize hand sanitizer located throughout the property, wear a mask at all times they are outside of their room (subject to local ordinances), practice physical distancing and limit contact with employees as much as possible.Cleaning
    • We are spending extra time using sanitizing methods in advance of your arrival and our staff will avoid entering a room that has been cleaned.
    • Our disinfectant products meet EPA criteria for use against SARS-CoV-2, the virus that causes COVID-19.
    • We have added additional cleaning  to increase the frequency of deep cleaning and disinfecting surfaces of public touch points throughout the day including but not limited to door knobs, handles, faucets, hand rails, pool chairs, counters, dining surfaces and seating areas.
    • All checkout rooms are sanitized & disinfected following strict industry cleaning procedures with particular attention paid to door handles, hard surface furniture, tables, nightstands, furniture knobs and handles, light switches and thermostats, shade pull handles, remote control, television, faucet handles, toilet and shower handles. Once we leave a room that has been cleaned, we know it is sterile. If you require your room to be serviced during your stay, please let us know at least a day in advance and we will service it for you.
    • If you need extra linen/towels, please contact the front desk and they will be placed in a plastic bag outside of your guestroom door.
    • All laundry will be washed using the warmest appropriate water setting as recommended by the CDC.
    • Employees have been trained to sanitize their tools/equipment before, during and after each shift or anytime the equipment is transferred to another employee. These items include but are not limited to keys, cleaning equipment, time clocks, and other items employees directly touch throughout the property.

Privacy Policy

Please review this policy carefully.

The following describes how White Fences Inn Water Mill uses and disseminates information you provide through www.whitefenceswatermill.com and accounts on Twitter®, Facebook®, Instagram®. If you ever have questions about this Privacy Policy, please contact me at the information below. Please also review my full Terms and Conditions of Use, which also govern your use of the Sites. By using this Site, you are consenting to this Privacy Policy.

Collection of your personal information.

Unless we expressly note otherwise, we do not collect personally-identifiable information from users of my Sites. When you visit my Sites, some information about your computer hardware and software is inherently automatically collected, such as your IP address, domain name, browser type, access time and referring website addresses. We typically do not use this information for any purpose, but an example of when we may use this information is in implementing improvements and analyzing the Sites and for troubleshooting purposes. We also utilize this information to monitor and improve services and to ensure that your use of the Sites is in compliance with my Terms of Use. Most of our services do not require any form of registration, allowing you to visit the Sites without telling us who you are. However, some services, such as email opt-ins may require you to provide us with Personal Data. In such a case, you may choose to without any Personal Data requested by us, but it may not be possible for you to gain access to certain parts of the site or content. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

International privacy laws and your rights under the GDPR

If you are visiting the Site from outside the United States, please be aware that you are sending information to the United States where my servers are located. Information you submit may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by me. These countries (including the United States) may not necessarily have data protection laws as comprehensive protective as your country of residence; however, my collection, storage, and use of your data will at all times continue to be governed by this Privacy Policy.

If you are a member of the European Union (EU), you have special rights under the GDPR. Those include: You have the right to object to the processing of your data and the right to portability of your data. All complaints must be sent to our support email address. You also have the right to erasure, rectification, access, or to seek restrictions to the processing of your personal data in our system. To the extent you provide consent to our processing of your personal data, you have the right to withdraw that consent at any time. Any withdrawal of consent does not apply to data collected lawfully prior to such consent. You have the right to lodge a complaint with a supervisory authority containing jurisdiction over GDPR related issues.

Cookies: What they are, and why they are needed

A cookie is a data text file sent from a website to your browser, for the purpose of identifying the user and allows access to portions of the website, thus alleviating the need to continually log in with your username and password. Cookies may be stored within your system. To the extent we use cookies, we can only access information from a cookie sent by one of the Sites, not other websites. We may use cookies to personalize your visit to my Sites, because tracking usage allows me to best determine the needs of my customers and advertisers.

My policy with minors.

My Sites are not intended for individuals under the age of 18. If you are under 18, you may only use the Sites under the supervision of a parent or guardian. We do not collect or maintain information from anyone known to be under the age of 18, and no part of this website is designed to attract anyone under the age of 18. We do not sell products or services intended for purchase by children. If I discover or are otherwise notified that we have received any such information from a child in violation of this policy, we will delete that information.

Data retention.

We only retain Personal Data collected from Users for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with my legal obligations, resolve disputes, and enforce my agreements for a period of 7 years.

Use of your personal information.

If you do choose to provide your personal information, we will not willingly share your information with companies outside my organization, except as described in this Privacy Policy. You may at times receive communications from me related to products and services that we believe might interest you. While we believe these services may enhance your time spent at the Sites, you will at all times have the option and ability to opt out from receiving these communications by specifically choosing to do so via a link which will be provided within emails that we send to you. We may disclose total aggregated user statistics in order to describe my services to potential advertisers, other third parties, affiliate companies, and for other lawful purposes.

The information we gather from you may be used in several ways, either now or in the future, to gain a better understanding of my Sites’ users and their usage pattern as a whole, for site administration and troubleshooting, to process transactions, contest entries and other matters you initiate, to identify preferences in content and advertising, to target editorial, advertising or other content (such as promotions, special offers or other content) we think might be of interest to you. We may also use information we gather from you to communicate changes and improvements to my website or any registration you have made.

You have the right to request access to the information we have for you. You can do this by contacting us at our support email address. We will make sure to provide you with a copy of the data we process about you In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically, unless the request specifies a different method. If you believe that the information we have about it is incorrect, or if you wish to remove your private information (such as an email address provided in an opt-in), you may contact us at our support email address. Any data that is no longer needed for the purposes specified herein will be deleted.

We do not give away, sell, rent or lease any users’ personally identifiable information to any merchant, advertiser or web publisher unless we ask permission.  We reserve the right to disclose personal information when needed to comply with the law or a legal process, cooperate with investigations of purported unlawful activities, to identify persons violating the law, in connection with the sale of White Fences Inn, or to enforce my Terms of Use.

Please keep in mind that if you disclose personally identifiable information in a public manner through the Sites, this information may be collected and used by others accessing those portions of the Sites. We do not monitor information you disclose on the Sites nor do we accept any liability associated with your voluntary disclosure of the same.

You are responsible for reviewing the privacy statements and policies of other websites you choose to link to or from the Sites, so that you may understand how those sites collect, use and store your information. We are not responsible for the privacy statements, policies or content of any other websites. Websites containing co-branding (referencing my name and a third party’s name) contain content delivered by the third party and not me.

Notice of privacy rights to California residents.

California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of personally identifiable information that we collect through this website and the categories of third party persons or entities with whom such personally identifiable information may be shared for direct marketing purposes at your request. California law requires me to inform you, at your request: (1) the categories of personally identifiable information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires me to allow you to control who we can and cannot share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting me please indicate your name, address, email address, and what personally identifiable information you do not want me to share with third parties. Please allow thirty (30) days for a response. Also, please note that there is no charge for controlling the sharing of your personally identifiable information or requesting this notice.

Limitations.

By using the Sites you agree that we are not responsible for: (i) any disclosure of your personal information made by you to a third party through your use of the Sites; (ii) any disclosure of your personal information obtained illegally from us; or (iii) any accidental disclosure of your personal information made by us.

Policy changes.

We may modify this Privacy Policy from time to time. Any modifications will be effective immediately when we post them. We will take steps to notify users of any modifications, however, you are responsible for reviewing any modified terms. When we update my Policy, we will note the date of revisions at the top of the Policy. Your continued use of a Site following any changes means you accept and agree to any changes. For your convenience and future reference, the date of the Privacy Policy is included so that you can compare any different versions of the Privacy Policy to determine any changes made to the Privacy Policy.

Your comments and concerns.

This website is operated by Hermitage Hospitality. All other feedback, comments, requests for technical support and other communications relating to the Sites should be directed to: [email protected]

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